1. Introduction

RuBi Group ("we", "our", "us") is a UK-based Value Added Reseller (VAR) specialising in cybersecurity solutions. We are committed to protecting your privacy and ensuring the security of your personal information. This Policy explains how we collect, use, and safeguard your data in compliance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Contact Information

• Business Name: RuBi Group
• Registered Office: 21 Ellis Street, London, London, United Kingdom, SW1X 9AL
• Email: privacy@rubigroup.co.uk
• Phone: 02045705911
• Data Protection Officer: privacy@rubigroup.co.uk

3. Information We Collect

• Information You Provide: Name, email, phone, company details, project requirements, billing information.
• Automatically Collected Data: IP address, browser type, device information, pages visited, referral sources.
• Cookies & Tracking Data: See Section 8 below.
• Marketing Preferences: Newsletter subscriptions, event registrations.

4. How We Use Your Information

• Responding to enquiries and providing quotes.
• Delivering cybersecurity solutions and services.
• Processing payments and managing invoices.
• Sending service updates and communications.
• Improving our website and offerings.
• Sending marketing emails (only with explicit consent).

Legal bases: Contract performance, legitimate interests, legal compliance, and consent.

5. Sharing Your Information

We do not sell or rent personal data. We may share information with:

• Vendors and distributors (to fulfil orders).
• Service providers (hosting, analytics, payment processors).
• Professional advisors (legal, accounting).
• Regulatory authorities (where required).

6. Data Security

We implement strong cybersecurity measures:

• SSL encryption for all data transmission.
• Secure hosting with reputable providers.
• Multi-factor authentication and penetration testing.
• Limited access to personal data on a need-to-know basis.

7. Data Retention

• Customer records: up to 7 years (legal/accounting).
• Marketing data: until consent is withdrawn.
• Technical logs: typically 12–24 months.

8. Cookies Policy

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

8.2 Cookies We Use

• Essential Cookies: Required for website functionality (no consent needed).
• Analytics Cookies: Used to understand website usage (e.g., Google Analytics).
• Performance Cookies: Help improve site speed and user experience.
• Advertising Cookies: May track browsing habits to deliver relevant ads.

8.3 Managing Cookies

You can control cookies via your browser settings or our cookie banner. Disabling essential cookies may affect website functionality.

9. International Transfers

Some service providers may process data outside the UK. We ensure safeguards such as adequacy decisions or Standard Contractual Clauses.

10. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

Requests can be made to privacy@rubigroup.co.uk.

11. Children's Privacy

Our services are intended for businesses and individuals aged 18+. We do not knowingly collect data from children.

12. Complaints

If you are dissatisfied, you may contact the Information Commissioner's Office (ICO) at ico.org.uk.

13. Updates to This Policy

We may update this Policy periodically. The latest version will always be available on our website.